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Frequently Asked Questions

Find answers to common questions about our repair services, pricing, and policies.

Repairs & Services6

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Pricing & Payments5

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Service & Logistics5

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Devices & Brands5

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Before Your Repair

Follow these quick tips for a smooth repair experience

Back up your data before repair

Remove screen protector and case

Note down your device password

Bring original charger if available

Frequently Asked Questions

How long does a typical screen repair take?

Do you use genuine parts?

Can you repair water-damaged phones?

Do you offer warranty on repairs?

What types of repairs do you offer?

Do I need to backup my data before repair?

Are your prices fixed or do they vary?

Do you offer any discounts?

What payment methods do you accept?

Is there a diagnostic fee?

Do you price match competitors?

Do you offer pickup and delivery?

What are your service hours?

How do I track my repair status?

Do I need an appointment for repairs?

What areas do you serve for doorstep service?

Which phone brands do you repair?

Do you repair tablets and other devices?

Can you recover data from broken devices?

Do you work on older phone models?

Are your technicians certified?